24 Mar/11
By Carl Turner (@leftyrightbrain) When was the last time you updated your crisis communication plan? Social media has been great for creating conversations between companies and customers, but its...
Posted in Social Media
|
Tagged Chrysler, conversation, crisis communications, employees, gaffe, Johnson & Johnson, media, mistake, plan, policy, PR, publicity, social media, strategy, stunt, transparency, Twitter
|
1 Dec/09
By Guy Mastrion You're probably reading that acronym and feeling fatigued already. But that's kind of the point. The virus was first identified in April and it hasn't left the media spotlight...