Tag Archives: improvement
Addressing the Ugly Side of Social Media
By Bob Mason (@BobMasonPalio) While social media has broken down barriers enabling easy and fast two-way communication between businesses and customers, its not without its dark side. Social media...
Posted in Social Media | Tagged business, communication, customers, Facebook, feedback, improvement, Klout score, monitoring, negative, product development, relationships, response, review, social media, Twitter | Leave a comment