20 May/11
By Michael Smith (@mikesmith55) Capturing mindshare and market share is a key imperative for thriving organizations; social media is becoming an irresistible way of getting there. According to a...
Posted in Social Media
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Tagged action, audience, experience, feedback, feedback loop, initiative, investment, marketing, messaging, money, offline, opportunity, patient communities, perception, personalization, purchase, review, social media, strategy, targeting, website
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28 Mar/11
This post is part of a series of point/counterpoint arguments proposed by different members of the Pixels & Pills staff. We're strong believers that healthy arguments can yield the best...
Posted in Social Media
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Tagged collaborate, collaboration, communicate, conversation, e-mail, experience, face to face, Facebook, feedback, globalization, ideas, information, Knowledge, multimedia, multitasking, personal, phone, Productivity, retweet, searchable, share, social media, technology, Twitter, workforce
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25 Feb/11
By Bob Mason (@BobMasonPalio) While social media has broken down barriers enabling easy and fast two-way communication between businesses and customers, its not without its dark side. Social media...
Posted in Social Media
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Tagged business, communication, customers, Facebook, feedback, improvement, Klout score, monitoring, negative, product development, relationships, response, review, social media, Twitter
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