Tag Archives: customers
The Defining Moments series looks back at the biggest events of 2010 to see what we can learn from them here at P&P, to work better in our calling, in 2011 and beyond. By DJ Edgerton...
By Bob Mason (@BobMasonPalio) While social media has broken down barriers enabling easy and fast two-way communication between businesses and customers, its not without its dark side. Social media...