Tag Archives: negative
By Bob Mason (@BobMasonPalio) While social media has broken down barriers enabling easy and fast two-way communication between businesses and customers, its not without its dark side. Social media...
By Kimberly Reyes (@CommDuCoeur) By now, you've heard it all: be authentic, identify the "super users," don't control the conversation, and so on and so forth. You've read all the blog posts...