Pixels & Pills

Entries Tagged as 'Customer relationship management'

Angels We Have Heard… in Pharma?

December 28th, 2009 · No Comments · Knowledge, Trends

By Sven Larsen (@zemoga)
This is the time of year for celebration, for doing good.
This is the time of year that you hear a lot about goodwill toward men.
But at work? The closest you’re likely to get to that is a basket of prepackaged snack foods, a printed greeting card, and your odd coworker getting uncomfortably [...]

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Is Your Doctor on Yelp?

December 17th, 2009 · No Comments · Opinion, Trends

By Russ Ward (@russcward)
Do you use Yelp? It’s a popular review site for restaurants, salons, retail outlets and, oh yeah, doctors. Yelp is just one of the the latest tools that helps patients find health care professionals and share their experiences online. It joins the vast arsenal of digital tools (including Facebook, Twitter, blogs, etc.) [...]

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Can Innovation Be a Pharma Game Changer?

December 14th, 2009 · 1 Comment · News, Opinion

By DJ Edgerton (@wiltonbound)
Are you looking for a real competive advantage in 2010? If I were you I would focus on innovation.

Crumpleitup.com turns fun brainstorm projects into reality, to encourage people to become more physically active. So far the projects include an active-video-game project, a free bicycle-sharing pilot program, and the cool (although maybe less [...]

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Pharma and Social Media: There’s Nowhere to Hide

October 2nd, 2009 · No Comments · Opinion

In this little microcosm of pharmaceutical marketing communications, we can get so focused on social media and the opportunities it could unfold that it can blind us to what really matters.
We are in this to help people be healthier.
Not to win awards, not to get a bigger budget approved next year, not to rack up [...]

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How Social is Your Healthcare Professional?

September 30th, 2009 · No Comments · Knowledge

Surgeons are brilliant but cantankerous.
Pediatricians are patient and easy-going.
The idea that different medical professions attract different personalities is actually not only stereotypical – or even common-sensical. It’s actually a validated phenomenon. Several studies and lit reviews have investigated the phenomenon – even matching specialties by Myers-Briggs temperament.
Interesting. So if you’re looking to reach physicians with [...]

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Using Digital Tools to Empower Your Shrinking Sales Force

September 2nd, 2009 · 1 Comment · Trends

By DJ Edgerton
Yes, your sales force is shrinking. It has been for a while now. It’s a scary idea – with fewer interactions with doctors, you worry, how can you succeed?
We have some thoughts. We’ll give you the short version first.
Simply. Smarter, not harder. Leaner, not bigger. And optimistically.
You’re probably rolling your eyes and thinking [...]

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